We have 7 Days Return policy
For return you can call us on +919664710280 or whatsapp us on +919664710280 or you can send email on - contact@urbankoller.com
We will generate return pick up as soon as product arrives at our location we will refund you in 24 to 48 Hrs
We, at urbankoller, aim at providing complete customer satisfaction.
However, in case you're not pleased with the services you can
return or exchange your goods received provided they meet the conditions mentioned below.
A return will be generated only if:
- The product is unworn, unstained and in a condition suitable to be resold.
- The product is not damaged.
Bigger size shirt {Above 48-4XL} can not process for return because this size are non refundable it can only be exchange with the other product or size.
we do not provide reverse pick up service for order value less than Rs1000. In such cases we request you to please self-ship
the product to us. You can self-ship the product using any courier service of your choice. Please share the courier receipt at contact@urbankoller.com or you can what's app us on +919664710280 with your order number.
EXCHANGE
Once return shipment is picked up from your premises, we will
dispatch your exchange shipment from our warehouse.
Exchange your standard size garment with custom size
garment: If our standard sizes don’t fit you and you want custom fit garment in exchange, then you can send your best fit garment to us at our address .We will construct your garment from the scratch according to your measurement and deliver it to you within 8 to 9 days. We will save your measurements for your future orders also.
In one order Refund/Exchange is possible for one time Only.
